Do Not See Organizer dd Co-Organizers section in GoToTraining

[Lynn Thomas]

I do not see the option to add additional organizers in the the Manage Training page. I checked that my colleague does have permissions in our account as "Organizer for GoToTraining Starter with GoToMeeting". Does it matter if I organized the meeting via the web app or the desktop app? Thank you!

[AshC · Accepted solution]

Hi Lynn,
I apologize, Adding Co-Organizers may be limited to certain GoToMeeting plans, currently Business and Enterprise only.

You may upgrade your subscription to include additional features through the My Account section of your online account.

[Ed_DHGU]

What if this person is outside of your company?  I need the instructor to have co-organizer status.

[AshC]

Hi @Ed_DHGU ,

Only members of your GoTo account are currently allowed to be pre-session Co-Organizers at this time.  You would need to upgrade your account to a multi-user plan, then add the new email as the second organizer, before adding them to your scheduled training.

If you have a single trainer subscription, and someone special will be presenting during your GoToTraining broadcast, then you may upgrade their status while in session, through the Attendee pane of your control panel. 

[Ed_DHGU]

Thanks for the information.  Yes we have single status access.  

[J Newgen]

Hi @AshC . I do not see an option to edit organizers or add a co-organizer in my GTT Pro account but we have two accounts within our company. Is this feature still available in the newest build? I am using a Windows 10 Dell Laptop and Google Chrome browser.

[AshC]

Hi @J Newgen ,

Yes you should be able to add the other Organizer to your GoToTraining schedules.  Are you seeing 'Sade' listed there? 

Reference guide:  https://support.goto.com/training/help/add-co-organizers-pre-session-g2t090038 

[J Newgen]

Hi @AshC , I do not have an "Organizer" section and thus no " Edit" button to add Co-organizers. Sade's name is not listed anywhere in GTT that I can see.

[AshC]

@J Newgen  Do you have a screen shot of what a test training schedule page looks like?  'Organizers' should be just under the Date/Time section.

[J Newgen]

@AshC Here is the screenshot for the sample class template.

Missing "Organizer" Section