Need help joining a session

[Joydavis]

Well today I was supposed to have my first session and had problems getting in, I guess I’ll have to do a session next week and hopefully I get in online to attend. Can someone guide me how to log in to join the support group? Thanks

[AshC · Accepted solution]

Hi @Joydavic

Check out this support article for some possible reasons why your GoToTraining join attempt may have failed: https://support.goto.com/training/help/i-cant-join-my-session-g2t060002 

Once you've checked the possibilities to confirm, you may join this stand alone test session before the start of your next event: 

https://support.goto.com/training/help/join-a-test-session-g2t060001