How do I join a training in GoTo?
Learn how to join from your preferred method, whether it's the GoTo desktop app, Chrome or Edge based web browser, or the GoTo mobile app.
If you aren't sure which platform you want to use for your session, you can learn more about the available join methods here.
Attention: If you are joining someone else's training, you don't need a GoTo Training account and you don't need to sign in to anything!
Join from any method with the link
Once you register for a session, you'll get a confirmation email with options to either join the
training or add it to your calendar as an ICS file.
What to do next: Feel free to customize your
audio,
camera, and
performance preferences if desired (these can also be done in the camera preview before you join).
Join in the desktop app with the session ID
If you do not have the join link or are having trouble being launched into the
training, you can use the 9-digit
training ID..
If you do not have the ID, request it from the organizer.
Join in the web browser with the session ID
If you run into trouble joining a session from the browser, make sure that you are on a supported browser (latest 3 versions of Chrome or Edge) and that you
meet the system requirements.
You can try switching to a different supported browser, using an incognito/private window, or joining a test session. If it's still not working, it's likely an issue with insufficient internet speed. At that point, try joining from the desktop or mobile app.
Troubleshoot
If you run into any issues, view
I can't join my session.