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Active Contributor

Session Identity in preferences overridden when launching GTT

We are an organization that has a GTT license that comes with both GTT and GTM products.  When logged into the account, you can set preferences.  In the preferences, you can set the Session Identity to Save/Store - the Name and Email as it would appear in the attendee list.  Essentially this lets you override the name on the account with your own name as you would like it to appear.   This feature works and the session identity is stored when launching GTM's from that account, however, when you launch a training session, the session identity in preferences reverts back to the account name.  Please enhance this product and allow the session identity to remain for the license and not just one of the products on the license.
 
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LogMeIn Contributor

Re: Session Identity in preferences overridden when launching GTT

Thanks for this enhancement idea @Lisa Larkin !