Automatically filter and deny specific Email domains and require a corporate domain.

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Automatically filter and deny specific Email domains and require a corporate domain.

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Automatically filter and deny specific Email domains and require a corporate domain.

I would like have a setting that if someone tries to register for our webinars with a yahoo or gmail account, it will not let them register. I do it manually now, but wondering if there is a setting to make this more automatic.

7 Comments
GlennD
GoTo Manager

[UPDATE]  This is now possible within the GoToWebinar platform!

 

Reference guide:  https://support.goto.com/webinar/help/how-do-i-restrict-registration-by-email-domain

Ravi Sharma
New Member
Same issue. Can we add a text either in the field or under the field to ask for business email address and not personal email address?
Brooke Browne
New Member
We are looking for specific, business-centric registrants for our webinars and we have integrated it directly with our CRM. We need to keep a clean list of leads and contacts, and find too many people registering with gmail and yahoo addresses. 
There should be an option to exclude these email domains. Look at how ClickDimensions does it for their forms, it's just a simple radio button setting. 
We can't even customize the label to include language like, 'Please provide business email address only.'
David Hunt
Active Contributor
I would support this. Apart from anything else, if someone uses a private email address you don't know if they are a competitor checking out your solutions.

An alternative approach that some systems use is to allow you to apply your own rules against any form field so you can reject if email contains @gmail or @Hotmail, for example. You can then add your own error message such as "only business emails are accepted".
GlennD
GoTo Manager
Status changed to: Delivered
 
AshC
GoTo Manager

@KEvents  I will share your use case with the GoTo development team.  We'll probably want to create a separate Community Idea for this purpose as well.

KEvents
Active Contributor

@AshC @GlennD  Great we're part way there, but is there more to come with this feature?  I have more than 10 email domains permitted to join webinars, what I need is the ability to exclude some domains such as @yahoo or @gmail etc, as per the comment from @Brooke Browne.

Thanks!