Create Custom Answers For Live Attendee Questions

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Create Custom Answers For Live Attendee Questions

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Create Custom Answers For Live Attendee Questions

Can you add custom answers to the Answers drop down list in the Questions control?

11 Comments
AshC
Retired GoTo Contributor

@Golder  Are you referencing the live polling functionality within the broadcast, or during the initial registration process?

Chris Droessler
Respected Contributor

I think Golder is talking about the Question panel.  When you are replying to an Attendee who has texted a question, you can choose from a list of canned answers or use one you have already used during that webinar.  It might be nice to pre-populate that list with answers you know you will need during the webinar.

Golder
Active Contributor

Thank you, Chris. This is exactly what I want to do, prepopulate answers for questions we know will be asked or have been asked in the past.

Golder
Active Contributor
 

 

Golder
Active Contributor

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Chris Droessler
Respected Contributor

As far as I know you can not.  Maybe AshC can respond and move this to a suggestion.

AshC
Retired GoTo Contributor

The current behavior is to allow for Answered questions to be added to that list, but you cannot prepopulate the answers without a Question from the audience.

Golder
Active Contributor

@AshC  What does the idea icon next to my question mean? Are you submitting my suggestion for future program updates?

AshC
Retired GoTo Contributor

Yes, I've moved y our inquiry to the GoToWebinar 'Ideas' section for our product team to review for potential development. This is a separate section of the Community designed for enhancement discussions.

Golder
Active Contributor

Thank you, Ashley.