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SPoos
New Member

Accidental start of the webinar before the actual date / Can it be restarted at the actual date?

Hello dear community,

I have an urgent question I would like to ask you.

Unfortunately, I have not been able to reach a member of staff via customer support for 2 hours. This will probably be due to the Covid-19.

Therefore you are my last rescue. 

Today I was rehearsing my webinar and accidentally clicked on "Start Webinar" in practice mode.

I quickly noticed this, stopped the webinar and deactivated all notification emails to the participants.

So far everything is ok...

Now my question: Is it possible to restart the webinar as usual on Friday? Or do I have to set up a new webinar?

I am very grateful for your help!

Stay healthy and take care of yourself.

Best regards 

Simon 

1 REPLY 1
Chris Droessler
Respected Contributor

Re: Accidental start of the webinar before the actual date / Can it be restarted at the actual date?

Relax.

 

You can start and stop your webinar any number of times before the scheduled end time of the webinar.

 

If you are recording the webinar, every minute of time you are running the webinar, including your practice,  will be in one single recording.