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New Contributor

Attendees box and all except two in Webinars unable to enlarge vertically.

   Previously while hosting a Webinar, we were able to enlarge and detach the attendees box and the chat box. We can still detach all boxes but we are not able to make the attendees box larger vertically. This causes us to only be able to view a handful attendees. This is difficult when you have 80 plus people and you need to mute/unmute or lower hands. Also the attendees organization is missing. Thanks in advance.

              Jim

2 REPLIES 2
LogMeIn Contributor

Re: Attendees box and all except two in Webinars unable to enlarge vertically.

Hi Jim,

Sorry, that behavior is not normal.

 

Could you please specify what operating system is in use there?

Then if you could launch a test webinar now to see if the behavior is still the same?

 

Respected Contributor

Re: Attendees box and all except two in Webinars unable to enlarge vertically.

I work on multiple systems and find different strategies for enlarging the Attendee window.

Sometimes I grab the corner of the window and drag, but often I have to grab the horizontal line near the bottom of the window (below the last name and above the Mute All button) and drag that down.