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New Contributor

Can you personalize or customize the email that is sent?

Hello, 

is it somehow possible to personalize the automatically generated mails? 
Is the use of placeholders for name, date, etc. possible?

Thank you 
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LogMeIn Manager

Re: Can you personalize or customize the email that is sent?

Hi Phil,
While you cannot currently edit the typeface or general layout for the GoToWebinar attendee email templates, ou can customize the email that is sent to your attendees at different stages of the webinar process, this support article explains how:  https://support.goto.com/webinar/help/customize-emails-for-webinar-registrants-g2w110012  

 

** Currently you can only create your own email communications through API integrations, which can be provided by third party providers if you do not have development options yourself. 

 

 

Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

Branding: Can I change fonts in my emails?

I am creating my first invitation. The colors are great, and I am creating a new logo to fit the emails. But the fonts are small, and I want to make them larger. How do I do that?
LogMeIn Manager

Re: Branding: Can I change fonts in my emails?

Hi Karen,

I'm sorry no, you can not change the font or it's size at this time. Do you happen to use a very high resolution monitor, because the current font size is a standard 9.

 

The only way to send your own templates would be through a third party provider such as Zapier (which utilize the developer GoToWebinar APIs):  https://www.gotomeeting.com/integration-marketplace 

 

 

Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

Re: Branding: Can I change fonts in my emails?

Can you please put this on a "requested" list? The current font is fine for most people, but ironically, I happen to be sending an invitation to people ready to go on Social Security! Some definitely need larger fonts or a different bolder font for easier reading! Thanks! Got everything else in my branding ready to go!
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New Contributor

Customize the Confirmation Email to Registrants

How do I customize the Confirmation Email to Registrants? Having customized the branding of the webinar, none of the styles are reflected in the Confirmation Email.
Also, how do I put additional links there, the "Custom Text" boxes do not allow HTML, it looks like?
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LogMeIn Manager

Re: Customize the Confirmation Email to Registrants

Hi,

Once you have initially scheduled your webinar you can customize it, this Support article explains how: http://support.citrixonline.com/en_US/Webinar/all_files/G2W020004
Glenn is a member of the LogMeIn Community Care Team.

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LogMeIn Manager

Re: Customize the Confirmation Email to Registrants

You may find this guide useful: http://www.tropical.io/blog/how-to-se...
Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

Re: Customize the Confirmation Email to Registrants

This reply was created from a merged topic originally titled
How to edit the Confirmation Email to Registrants: Send upon registration???.


I would like to edit the details in the Body of Confirmation send to Email to Registrants upon registration, but it does not allow me to. Please help!
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LogMeIn Manager

Re: Customize the Confirmation Email to Registrants

Hi, you can customize the confirmation Email and reminder Email to an extent by adding your own messaging, but you cannot directly edit the GoToWebinar details and instructions.
Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

Re: Customize the Confirmation Email to Registrants

It's very disrespectable to send our customers the confirmation Email in two languages... in my opinion... (( That's why some of them refuse to attend our webinars Smiley Sad Please, could you try to make the confirmation Form fully customizing or add more Primary languages. Thank you.