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New Contributor

Cancel or amend end date for an on demand webinar

Before the system was updated to its new look you could easily cancel on demand webinars or amend the end date for these webinars but now it doesn't work.

 

Anyone found a way to do this successfully?

4 REPLIES 4
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LogMeIn Contributor

Re: Cancel or amend end date for an on demand webinar

Hi,

Sorry about that.

We are working to improve the messaging there, but what you're seeing is a precautionary behavior so anyone in-session would not be kicked out.  You should be able to change the end date of the on-demand webinar to today, and then the session will expire after midnight.

 

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New Contributor

Re: Cancel or amend end date for an on demand webinar

Hi, 

 

The end date wont amend since the system was updated on on demand webinars - it is greyed out, please advise

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LogMeIn Contributor

Re: Cancel or amend end date for an on demand webinar

Are any of the affected videos published to a GoToWebinar channel somewhere?

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New Contributor

Re: Cancel or amend end date for an on demand webinar

No, we don't use the channels