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@AECOC I am sorry Xavier,
The ability for each GoToWebinar registrant to cancel their registration and unsubscribe from email communications is currently a privacy requirement across the industry. There are several laws and regulations that require this functionality to prevent abuse, as well as email providers that can completely block communications which continue unabated after a cease and desist request.
** If you are using an integrations partner, or developing email integration yourself using our APIs, then you can create the entire emai template as you see fit.
We have just started using GoToTraining and are in the same situation, our webinars are not free and have a 48 hour cancellation policy as well. We are very clear when advising our clients of this policy so when the reminders state that they can cancel at any time it looks very unprofessional for us.