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New Contributor

Cannot change the end date on a webinar

Screen Shot 2018-11-29 at 1.21.36 PM.pngAfter setting up this webinar today, I cannot change the end date under the set up options. It's supposed to only be an hour long, not a whole day. When I go to correct, it still says "ends next day". Is this a bug? Can this be fixed?

3 REPLIES
LogMeIn Contributor

Re: Cannot change the end date on a webinar

@cgarza  Sorry for the confusion.  Are you using the new GoToWebinar scheduling interface, or the classic?  Do you have a screen shot of where it says 'ends next day' ?  (the times you have shown look accurate for a 1 hour broadcast on 12/20/18)

New Contributor

Re: Cannot change the end date on a webinar

Screen Shot 2018-11-30 at 9.32.42 AM.png

It's the new GTW platform. 

Screen Shot 2018-11-30 at 9.35.55 AM.png

LogMeIn Contributor

Re: Cannot change the end date on a webinar

@cgarza  I am unable to reproduce this website message in my own account, when scheduling from 11 AM - 12 PM CST.  Were you copying a previous event or scheduling this GoToWebinar from scratch?  If the former, could you test a new event also?