Certificates - on-demand

[Kelly12]

Hi, please can you confirm if attendance certificates are issued for on-demand webinars?

And if they are, if an attendee fast forwards to the end with out watching the whole recording, are they still issued with a certificate?

Would it be possible for the duration of the webinar to be included on the attendance certificate? All our attendees are clinically trained and require this for their professional development.

Thanks

[Chris Droessler]

Agreed.  Certificates are useless in the Education industry without the number of contact hours listed.

[AshC]

@Kelly12  You can include a certificate for Recorded webinars.  There is currently no other acceptance criteria besides briefly attending the webinar.

[ASEWebinars]

We issue certificates for on-demand (recorded versions) of our live webinars. A few tips that may be helpful:

-We set our certificates to be delivered within 1 Hour after a person attends the event. GTW actually sends them about 24hrs later, maybe to reduce server activity.

-The threshold for attendance is for the attendee to simply attend the session long enough for GTW to know the attendee was there;  no need to hang out for the entire duration (bad or good depending on how you look at it.)

-Regarding hours, we adopted the following convention in our titles, which directly transfers to the certificates of attendance. Here's a sample: Diagnosing Wheel Speed Sensors | RECORDED Webinar for Instructors | 1 Hour

Thus far we've had very few complaints of attendees not receiving their certificates for on-demand events, and we've been issuing them for almost a year now. Hope this helps! 

[mtretina]

How do you set up a certificate for a recorded webinar?

[ASEWebinars]

Certificates for recorded events are no different than the ones for live events. A certificate pulls several elements from the webinar details, namely:

-The Title: How to Create Recorded Webinar Certificates | 1 Hour (the title on the webinar certificate is the same as the webinar title)

-Branding: Note that the branding of an event incorporates two images, the first at 400x200 pixels and the second at 200x200 pixels (both jpg, gif, or png). There's also a color you can select for the certificate in the certificate properties.  The larger 400x200 image is the most important. It's the same one that appears at the top of your invite and event registration page. The smaller graphic appears on the right of your event page, but doesn't appear on the certificate.  Knowing this, create the graphic not only with your event in mind, but also with awareness of it on the certificate.

-Date of Completion: For an on-demand event, it will date stamp with the date of attendance. Maybe that seems obvious, but realize that the date of completion will change with the dates attendees complete the event on demand. With a single, live event the date is fixed. 

-Organizer: This is essentially your GTW account name, which automatically appears on the certificate as well.

Unfortunately, in my experience the certificate preview in GTW doesn't actually pull your specific info and show you a sample of your certificate; it's just a sample mock-up of GoTo's. That's why you need to experiment with creating some sample events to get what you want on the certificate.

Hope this helps.