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New Contributor

De-registering from a Webinar?

Can you de-register from a webinar once you're registered? We had someone register, but he did not attend, our registration count went down and I cannot find his name in any of the reports after the webinar.
3 REPLIES 3
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LogMeIn Manager

Re: De-registering from a Webinar?

Hi Marissa,

Yes, attendees' can cancel their registration if they choose. There is a link in their registration confirmation email.

Glenn is a member of the LogMeIn Community Care Team.

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Respected Contributor

Re: De-registering from a Webinar?

Glenn - so your saying someone can register for a webinar, cancel their registration, and their name will not show up on the registration report?
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LogMeIn Manager

Re: De-registering from a Webinar?

Hi Chris, that is correct, unless you run a report before they cancel their registration.

Glenn is a member of the LogMeIn Community Care Team.

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