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Ralpharama
New Contributor

GDPR Right to Erasure Request for GoToWebinar

We've had some GDPR deletion requests where all data for an attendee, across all past webinars, must be deleted. 

How do we go about this? It's a legal right that they have so we have to be able to, somehow!

I saw the same thing was asked in 2018 but I can't find anything more recent.

Thanks.

 

‎11-05-2020 07:17 AM
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GlennD
GoTo Manager
GoTo Manager

Re: GDPR Right to Erasure Request for GoToWebinar

Hi @Ralpharama,

 

You open a support ticket. 

 

Glenn is a member of the GoTo Community Care Team.

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‎11-06-2020 06:24 PM
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Ralpharama
New Contributor

Re: GDPR Right to Erasure Request for GoToWebinar

Are you seriously telling me that the only way to get support is to telephone? No email, no online, no chat? Wow.

 

‎11-09-2020 03:33 AM
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