I have Installed the GoToWebinar App in my mobile, and I have added GoToWebinar link in my mobile, but after GoToWebinar's app opens up, it throws error "Unable To join the Webinar", GoToWebinar has encountered an unexpected error, Please try again. (video link attached)
Where-ever, if I didn't install the GOTOWebinar app and I open the same link in a mobile browser, it redirects to the webinar link properly.(video link attached)
Hi @devteam-cpptl ,
Could you specify what device / model you are using currently with the GoToWebinar mobile app?
Are you utilizing a WiFi connection, or Mobile data?
After you've successfully installed the GoToWebinar mobile app, you should then be able to click on the webinar join-link provided through the registration process. Check your email for these webinar communications if you haven't seen the link before.
After I've successfully installed the GoToWebinar mobile app, when I click on the link, it will open the GoToWebinar app. But it won't redirect to the webinar registration process and i am getting an error which I have attached in the issue.