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Kim2
New Contributor

How can I change/extend an on-demand webinar end/expire date?

I see how to change the start date, but I want to keep it available longer than originally scheduled.

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
LogMeIn Contributor

Re: How can I change/extend an on-demand webinar end/expire date?

OK, no problem:  The default end time is the day following the scheduled start time, and you may update this to a year out after the initial scheduling is complete.  If you click on the words "ENDS NEXT DAY" then you should be able to edit this part manually.

View solution in original post

9 REPLIES 9
AshC
LogMeIn Contributor

Re: How can I change/extend an on-demand webinar end/expire date?

Hi Kim,

What's the goal of extending the GoToWebinar end time if you're not broadcasting anything live?

Kim2
New Contributor

Re: How can I change/extend an on-demand webinar end/expire date?

Hi there,

 

The goal is to keep the on-demand webinar available for a longer period of time so the existing registration URL's remain active.  If we have to create a new on-demand (for the same content), it will require creating and replacing all of the existing registration URL's wherever we have embedded them.

AshC
LogMeIn Contributor

Re: How can I change/extend an on-demand webinar end/expire date?

OK, no problem:  The default end time is the day following the scheduled start time, and you may update this to a year out after the initial scheduling is complete.  If you click on the words "ENDS NEXT DAY" then you should be able to edit this part manually.

View solution in original post

Kim2
New Contributor

Re: How can I change/extend an on-demand webinar end/expire date?

Thank you!

Suekari
New Contributor

Re: How can I change/extend an on-demand webinar end/expire date?

I have the same issue and the proposed solution isn't working for me.  When I click on Ends Next Day, I can only edit session dates, there is no field to change when the on-demand date expires.

Kim2
New Contributor

Re: How can I change/extend an on-demand webinar end/expire date?

This solution does not appear to be working any longer.  I don't see the words "ENDS NEXT DAY" anywhere.

AshC
LogMeIn Contributor

Re: How can I change/extend an on-demand webinar end/expire date?

@Kim2  @Suekari   Were the affected on-demand webinars also published to a GoToStage 'Channel' as a recording?

 

Is this occurring for every on-demand webinar you schedule?  If so, have you confirmed the behavior in an alternate web browser?

Kim2
New Contributor

Re: How can I change/extend an on-demand webinar end/expire date?

No, the affected on-demand webinars were not published on a GoToStage Channel.

 

I am experiencing this on Chrome and Firefox...not seeing the expiration date or "ENDS NEXT DAY."

 

Thanks for any help!

gfs2
New Contributor

Re: How can I change/extend an on-demand webinar end/expire date?

I have the same problem.

 

Is there  a solution? I cannot edit the expiration date manually.