How can I change/extend an on-demand webinar end/expire date?

[Kim2]

I see how to change the start date, but I want to keep it available longer than originally scheduled.

[AshC]

Hi Kim,

What's the goal of extending the GoToWebinar end time if you're not broadcasting anything live?

[Kim2]

Hi there,

The goal is to keep the on-demand webinar available for a longer period of time so the existing registration URL's remain active.  If we have to create a new on-demand (for the same content), it will require creating and replacing all of the existing registration URL's wherever we have embedded them.

[AshC · Accepted solution]

OK, no problem:  The default end time is the day following the scheduled start time, and you may update this to a year out after the initial scheduling is complete.  If you click on the words "ENDS NEXT DAY" then you should be able to edit this part manually.

[Kim2]

Thank you!

[Suekari]

I have the same issue and the proposed solution isn't working for me.  When I click on Ends Next Day, I can only edit session dates, there is no field to change when the on-demand date expires.

[Kim2]

This solution does not appear to be working any longer.  I don't see the words "ENDS NEXT DAY" anywhere.

[AshC]

@Kim2  @Suekari   Were the affected on-demand webinars also published to a GoToStage 'Channel' as a recording?

Is this occurring for every on-demand webinar you schedule?  If so, have you confirmed the behavior in an alternate web browser?

[Kim2]

No, the affected on-demand webinars were not published on a GoToStage Channel.

I am experiencing this on Chrome and Firefox...not seeing the expiration date or "ENDS NEXT DAY."

Thanks for any help!

[gfs2]

I have the same problem.

Is there  a solution? I cannot edit the expiration date manually.