I get connected to the meeting I am trying to join, and nothing happens - zilch, nada,

[dennisvictwoods]

I get connected to the meeting I am trying to join, and nothing happens - zilch, nada,

[AshC]

Hi Dennis,

This behavior is often caused by a failure of the GoTo download process.  If you are on a mobile device you'll want to pre-install the app there.  If you're on a desktop, then try using a different web browser instead.

[dennisvictwoods]

I tried using 2 different web browsers already:   Internet Explorer 11.0, Firefox 74.0

[AshC]

If you are using a supported operating system, then it may also be your firewall or security system.  Here are a couple of reference documents that will help: 

https://support.goto.com/meeting/help/how-do-i-configure-gotomeeting-to-work-with-firewalls-g2m09000... 

https://support.goto.com/meeting/help/join-a-test-session-g2m050001 

If you still cannot get connected, then you may consider using the Web App instead:  https://support.goto.com/meeting/help/what-is-the-web-app-g2m090016 

[Chris Droessler]

Rebooting your computer might help.