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Ashley Ehmig
New Contributor

Issue when adding a panelist email address.

I am adding a panelist for one of my webinars. However, when I enter in their appropriate email address and press save, I get the message "enter an email address" even after the email address is entered.  Do this mean the email address is invalid?
5 REPLIES 5
AshC
LogMeIn Contributor

Re: Issue when adding a panelist email address.

Hi Ashley,
What you're doing sounds accurate.  Have you tried an alternate web browser in the mean time to test further?

Ashley Ehmig
New Contributor

Re: Issue when adding a panelist email address.

Hi Ash, 
How interesting, it worked in IE.
Thanks for your help!

-Ashley 
Jessica_Rains
Retired LogMeIn Contributor

Re: Issue when adding a panelist email address.

So glad that it worked for you Ashley. Its interesting how it will work in a different browser. Not sure why it works that way, but if you ever get other errors like that. Test in an alternate browser 🙂
heatherwillden
New Contributor

Re: Issue when adding a panelist email address.

I am having an issue when I add a panelist that I get an error "Invalid email address." I tried a different browser as suggested and that didn't resolve it. Any help would be appreciated. I need to get the invites sent ASAP.

AshC
LogMeIn Contributor

Re: Issue when adding a panelist email address.

@heatherwillden  Is this email domain something you've used before?  Can you just give us the domain url here?