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Lecturer in not able to switch to the presentation sharing after the last Polls question

Lecturer in not able to switch to the presentation sharing after the last Polls question (the "Hide" button is not displayed).

1 ACCEPTED SOLUTION

Accepted Solutions
LogMeIn Contributor

Re: Lecturer in not able to switch to the presentation sharing after the last Polls question

Hi @LiudaN  Are you able to recreate the presentation problem with this same staff member now?  If so, could you specify what operating system they are utilizing?

5 REPLIES 5
LogMeIn Contributor

Re: Lecturer in not able to switch to the presentation sharing after the last Polls question

Hi @LiudaN  Are you able to recreate the presentation problem with this same staff member now?  If so, could you specify what operating system they are utilizing?

New Contributor

Re: Lecturer in not able to switch to the presentation sharing after the last Polls question

No, the issue is not reproducible

LogMeIn Contributor

Re: Lecturer in not able to switch to the presentation sharing after the last Polls question

@LiudaN  OK, thanks.  If it should ever happen to you again, simply stop screen sharing and then start again by changing presenters.

Active Contributor

Re: Lecturer in not able to switch to the presentation sharing after the last Polls question

We just had the same issue from multiple computers from different locations. The "Hide" button would not appear. My fix was to change presenters but that was only the fix until the next polling question. Never seen this issue before. Any ideas? have 4 more large webinars over the next couple of weeks. Thanks
LogMeIn Contributor

Re: Lecturer in not able to switch to the presentation sharing after the last Polls question

Hi @Ken4 ,

If that ever happens to you again, please call into support to grant them access to your log files.  We don't come across that type of failure very often.