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Are there any updates for that bluetooth device from Bose? https://www.bose.com/en_us/support/article/performing-a-software-update-soundlink-mobile.html
Does that headset have it's own software? If so, were you able to find any updates from the Bose website?
In some cases, certain bluetooth sets have been less-than compatible with GoToMeeting, and we set up a list of devices that we tested successfully for reference: https://support.logmeininc.com/gotomeeting/help/conferencing-hardware-recommendations-g2m090086