I have version 10.9.1.17359
That's the version I have installed. v10.10 is the one they (GTM) is saying should resolve the issues we've been experiencing, which hasn't been released yet. Earlier posts say that it's coming soon.
Can you please do it for our account.
We are use using GoTWebinar & the version is 10.9.1. Please find attached the screenshot for your perusal.
Let me know your requirements to do the same.
I saw several threads about polling issues and wanted to know if this issue had been addressed already. We have an important meeting coming up on GTW (Pro version) and the Polling tool is THE reason we choose GTW. The test we ran with only 4 participants showed already 1 attendee not being able to enter their vote on the screen. What with 100 attendees.... This is our GA, voting is crucial...
You could try using this tool as a work around - https://www.mentimeter.com. We are using it as a substitute. . Very affordable and nice looking polls - You can line things up in the backend of Menti and have DIRECT LINKS ready to go and then push those link to everyone via the GoToWebinar chat window. The link will pop up a new browser tab with your poll question. You can then embed the MENTI Poll (calls back to Menti website) to display the results in real time to your audience if you like.
NOTE: You might want to let people know to get back to the Webinar look for the Gotowebinar (Blue flower) link in their taskbar at the bottom of their computer screen.
Am currently in a live session where only 50% of the attendees could vote in a poll I deployed in the room.
Most of our attendees are on PCs, Windows 8 and up.
What causes this? Any known issues?