Presenter not displayed in waiting room background picture

[webinaruser]

Hello everyone,

We have a webinar planned with 7 presenters. The system-generated background picture in the waiting room only shows 6 presenters. Somehow the last one got dropped. Is there a restriction that only the first 6 presenters get displayed?

Would appreciate any input. Otherwise we would have to start the webinar early and display our own background picture using screen sharing, which isn't ideal.

Thank you.

[Eneris]

I am facing the same issue. This is quite disturbing since GTW allows more than 6 presenters. Any solution?

[AshC]

I'm sorry about that.  Currently the maximum number of presenters you can show in the waiting room is 6.  We are considering increasing this in the future.