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Active Contributor

Problema no horário

Good afternoon

I have problems with the scheduled time at gotowebinar, when participants will enter the link to subscribe it appears the hour 1 hour longer than was scheduled. I am from Brazil and it is not appearing correctly, what can I do?

 

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9 REPLIES 9
LogMeIn Contributor

Re: Problema no horário

Hi @gandraade ,

I'm guessing this issue is because Brazil time zones have changed the way they operate recently? 

Active Contributor

Re: Problema no horário

This year there will be no daylight saving time because of this we are finding strange, because he is changing the time without that time, is there any way we can configure for him not to change this time?

LogMeIn Contributor

Re: Problema no horário

We'll create a ticket to have this investigated and updated.  Thanks for bringing it to our attention.

 

LogMeIn Contributor

Re: Registration link with wrong start hour

@nelsoninafuko  We will address this time-zone change for GoToWebinar scheduling soon.  Thanks for your patience.

Active Contributor

Re: Registration link with wrong start hour

New Contributor

Re: Registration link with wrong start hour

Thanks!
Did you know how much time to fix it?
Active Contributor

Re: Registration link with wrong start hour

I don't understand your answer, can you tell me when you can fix this mistake?

LogMeIn Contributor

Re: Registration link with wrong start hour

I'm sorry, we do not yet have an ETA on the fix for this issue.

LogMeIn Contributor

Re: Registration link with wrong start hour

The fix for this issue has been released live.  Thanks for your patience with the matter.