cancel
Showing results for 
Search instead for 
Did you mean: 
marcobuoni
New Contributor

Reactivate an account with a new plan

Good morning.

We've got a non-active account that we were using  with a "GoToWebinar Pro" plan, that we have extended from an original starter plan.
We would like to reactivate the account, but with a new plan, a "GoToWebinar Starter" one, due to the fact that we're not expecting  to have more than 100 subscriber soon, but we do not see any option that may let us go back to the previous plan: how can we do that?

 

gotowebinar.JPG

1 REPLY 1
AshC
Retired GoTo Contributor

Re: Reactivate an account with a new plan

@marcobuoni    If clicking the 'Buy' button on the GoToWebinar pricing page doesn't activate the correct plan for you, then I suggest calling into Customer Support when you have a minute so they may update your offerings.

 

https://support.goto.com/webinar/help/how-do-i-contact-gotowebinar-customer-support-g2w090151 


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!