2 days ago I had a webinar, since then I am waiting that the recording finish, but never finish.
It says "Procesising..." and never finish.
Today I had another webinar and the recording is already done. Is the fist time that happens to me.
Somebody help me please. I need to share the video.
Hi Geraldine,
It's possible that recording is stuck in processing mode, and Customer Support can help you file a case for our engineers to fix it: https://support.goto.com/webinar/help/how-do-i-contact-gotowebinar-customer-support-g2w090151