Retrieve registration information of cancelled Gotowebinar event

[lisanne]

I didn't know once a webinar has been cancelled, all its data will be permanently deleted as well. Is someone able to retrieve the details collected from this webinar: https://register.gotowebinar.com/register/6618457875281642763

Please let me know. Thank you and appreciate the help anyone can extend. 

[AshC]

Hi @lisanne

While we do not retain information from cancelled events online, you may be able to create a case request with Customer Support by phone if you still have the original webinar ID and/or registration link, for the purposes of gathering basic registrant info.

https://support.goto.com/webinar/help/how-do-i-contact-gotowebinar-customer-support-g2w090151