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latikaw
Active Contributor

Setting up a 2-day webinar

Hello. Hoping someone can help answer a question regarding a 2-day webinar. I have set up the meeting as one webinar with 2 sessions.

 

We have reminders set to send out 1 day and 1 hr. prior to the start of the session.

 

Does anyone know if the participants will get reminder emails for both days or just the first day ?

 

Thank you for any assistance you can provide. 

6 REPLIES 6
AshC
GoTo Moderator

Hi @latikaw 

The current behavior is to only send a reminder about the first session in a webinar series.  In most cases registrants will also add the event to their calendar so they receive alerts when the event approaches. 


Ash is a member of the GoTo Community Care Team.

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latikaw
Active Contributor

Ash,

 

Thank you for confirming this. It was good to ask this question as we assumed they'd get 4 email reminders, not just the 2. Appreciate your help.

latikaw
Active Contributor

Ash,

 

I set up a test 2-day webinar and did indeed receive two email reminders for both days.

 

Just clarifying the previous response in case this comes up for someone else.

 

Thank you.

AshC
GoTo Moderator

@latikaw  Did you receive the emails as a Registrant, or Organizer? 


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latikaw
Active Contributor

As a registrant. I used a personal email to test the system and did indeed get 2 reminders. 

AshC
GoTo Moderator

Nice.  I'm glad that behavior is more consistent now. 


Ash is a member of the GoTo Community Care Team.

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