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Suddenly getting "The email address is invalid" when trying to register attendee

Our code has been working for nearly 5 years but suddenly getting this error the last couple of weeks every time someone tries to register as an attendee for an event.

 

{"errorCode":"RequestValidationError","description":"Request contains invalid parameters. See validationErrorCodes for specific errors.","incident":"283409416846783244","validationErrorCodes":[{"code":"invalid","field":"email","description":"The email address is invalid."}]}

 

The email address is not invalid. Any ideas?

1 REPLY 1
LogMeIn Contributor

Re: Suddenly getting "The email address is invalid" when trying to register attendee

Sorry, I'm only aware of some rare email domains that may not function correctly, so this should not be happening often for you.  If using our APIs to register these participants, please reference the support options here:  https://goto-developer.logmeininc.com/api-support-request-template