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New Contributor

Test webinar

Customer wants to be able to test he can join a webinar before the webinar takes place. 

4 REPLIES 4
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Respected Contributor

Re: Test webinar

I do this often.

 

Set up a test webinar. You can actually copy the real webinar to make a test webinar. When I do this, I add the word TEST at the beginning of the webinar title, so I can remember later that this was a test, not the real webinar.

 

During the test, you can check microphones, webcams, and having the presenter share their screen.

 

On problem I have found is that folks will test their system, then between the test and the real webinar they decide to get a new microphone, webcam, or even a new computer, and now for the real webinar we are troubleshooting their system.  Tell your presenter that they should not change their computer hardware after a successful test.

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New Contributor

Re: Test webinar

Hey Chris! My customer is just an attendee, not an organizer.  He knows about the system check but he says zoom has a site where you can go to make sure you will be able to join before the meeting takes place, so he was looking for us to implement something like that. 

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Respected Contributor

Re: Test webinar

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Active Contributor

Re: Test webinar

This is what I now direct people to, however it is slightly confusing for people as it's gotomeeting....

 

I know that's what supplies the voip backbone to gotowebinar but......