There is an issue with the downloaded format for the pdf file from the Handouts with a strange file name. We have many complaints about this. Could you, please, fix it in a short time? Video - https://www.screencast.com/t/DZPUrdZvT
@LiudaN Sorry, could you be more specific about the nature of the problem? is the PDF not opening correctly? What operating system and viewer are you using to open the PDF?
The issue is that I have added the PDF file and it is not downloaded as PDF. It is loaded as a File. It is not okay for any OS. I have tested on fifferent PC's (Win10 x64, Win7 x64)
@LiudaN What file type is the PDF opening as when Attendees download it? Do you have a video or screen shot?
When I upload a PDF as a GoToWebinar Handout, and then go to view it and download it, I receive the same PDF format as the uploaded.
@LiudaN Do you believe there is a Russian langauge incompatibility with the file name? Have you tried different names in English to test further?
Thank you for confirming this for us, we will notify our team. Sorry for the frustration.