Robert - I have been uploading my edited videos for many years.
On Mac Compressor I use the setting "Prepare for HTTP Live Streaming - Broadband High," which includes the following settings:
.mp4 MPEG-4 file
audio - AAC, stereo, 22.05 kHz
Is this feature still available? I emailed firstname.lastname@example.org but so far didn't receive any response. How long does it normally take to process such requests?
The feature is available. I emailed email@example.com and received a reply within 24 hours. I now have the feature activated. You can always reach out to your sales rep for further assistance.
*Note - that you will need GoToWebinar Pro for this feature to work.
One thing I found that was not so intuitive.
When you are editing a video in this new GoTo Recoding Editor, if you select Save, it will save your work so you can finish it later, but Save does not create an edited video. You have to click Finish to have the editor create the finished video.
I have used this new feature several times now and have found it to be easy, but not quick.
The last two times I have downloaded a recording while simultaneously starting the GoTo Recording Editor. I open the video in FinalCut Pro and trimmed the beginning and end of the video. While in FinalCut I sweetened the audio with a little compression. I output using Apple Compressor, then I upload the edited recording to GoTo. At the same time I am editing the video in the GoTo Recording Editor. It takes a long time for the video to load in the Recording Editor, which I use to trim the beginning and end of the recording.
I find that both methods take about the same amount of time to complete the task. Today, for a 37-minute webinar, the GoTo Recording Editor was 1 minute faster than the entire FinalCut process.
If you have FinalCut, Premiere, or another video editing application with which you are familiar, then downloading the recording and using your familiar tool might be better. You can also sweeten the audio in your own tool in ways that you can not using the GoTo Recording Editor.
The GoTo Recording Editor does a great job with some basic tasks. This is great for someone who does not regularly edit videos and does not have a video editing program like Final Cut or Premiere.
Kudos to GoTo for adding this new feature.
I am trying the editor for the first time. My webinar recording is ~60 minutes.
I have been stuck at "Transferring your recording..." for at least 10 minutes already. Wow, how long should I expect it to take just to load in my recording?
I called your customer service and they didn't even know what the feature was and then the rep accidentially (i can only assume it was accidental) hung up on me.
OK, it finally loaded after more than 10 minutes. It's 60 minute recording, is there a way to "zoom in" to the clip to more closely fine tune the cuts i need to make? It's really hard to cut the spot in the right place without being able to zoome in and out.
Also, Is there a way to edit the audio seperate from the video (in terms of cutting and replacing)?
Thanks Brad for the candid feedback on the Video Editing Beta. I'm sorry you had problems. Glad we got a chance to talk on the phone as well. For the benefit of others, I'll answer your questions here.
1. Yes, it takes 10-15 minutes to transfer a 60 minute recording. We are going to communicate that better to users in the user interface in an upcoming iteration.
2. We are partnering with WeVideo on the Beta. I don't see a way to zoom in just yet. Their help files are here: https://wevideo.zendesk.com/hc/en-us/categories/200569658-Creating-Your-Video I will also ask them and post the answer here.
3. If you expand the track height, you will see the waveform for the video's audio track, if there is an audio track. (Watch: https://wevideo.zendesk.com/hc/en-us/articles/214824988) Did this help?
Thanks again for the feedback so we can make this better. Appreciate it very much!
We are beginning to enable the new video recording feature for GoToWebinar Pro or Plus plan customers. Once it is available on your account you will see it in the video menu.