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PeteS1
New Member

Turn off background noise suppression in GoToWebinar?

As part of my meeting, I need to play some sounds that are broadband random (like waves washing on a shore).  The recordings are 20 seconds long, but GoToWebinar suppresses the sound after 2 or 3 seconds.  I cannot play the sound for my audience for the whole 20 seconds. 

 

It is useful to suppress background sounds in general, but in this case I am intentionally playing the sound.  Any way to disable this noise suppresssion for my meeting?

3 REPLIES 3
Chris Droessler
Respected Contributor

Re: Turn off background noise suppression in GoToWebinar?

There is no way to do that. 

 

See here for the lengthy discussion on this topic.

https://community.logmein.com/t5/GoToWebinar-Discussions/Choppy-music-audio-during-Webinar/m-p/21704... 

Webinar Studio
Contributor

Re: Turn off background noise suppression in GoToWebinar?

They need to bring this option back.
as it used to be available. Always disappointing when useful features are removed.
Chris Droessler
Respected Contributor

Re: Turn off background noise suppression in GoToWebinar?

Yes, an option to temporarily defeat the background noise suppression (audio downward expander) would be very nice.