We have a list of registrants that register & pay in our AMS first and then need to be uploaded into GTW. Is there a solution to allow the upload of registrants from a .csv for example? It is cumbersome to do this manually and also to expect our registrants to do a two step process in two separate systems. The last time I was directed to Zapier they did not have a solution for us and we are not in favor of paying for another service to do basic functionality we need from GTW. Please advise.
Unfortunately there is not a way for organizers to import registrants. GoToWebinar is meant for allowing attendees to register themselves without direct intervention so that way they each get their own personalized joining information. As you noted, there are third party solutions that work with GoToWebinar as a front-end to collect information and automate registering through APIs, but at this time there is no direct way to import within the GoToWebinar platform.
Glenn - Any thing new on this issue now that it is 2018?
We sometimes charge registrants to attend our webinars so we need them to register on our Website first to collect payment. We're trying to avoid everyone having to register a second time, for the same program, on GoToWebinar's site. Thanks.
@rmahynes Have you considered adding another session to the existing webinar, and then letting all participants know the broadcasts will be first-come-first-served to the first 1000 on each date?
Thanks @AshC. No, I want to have everyone on the original date that we have promoted.
@emilyikuta Unfortunately pre-recording is not an option either as we have guest speakers coming in who are only available on the date. Plan is to record and roll out a simulated webinar another few times because of it's popularity. I just don't want 100s of people ringing on the day saying that they are having problems joining. Have you used the Zapier integration - is it easy to do?