@globalnet If this video was recorded directly to the cloud, and no one heard any audio problems during the broadcast, then there may have been an issue during the conversion process thereafter.
Please call into Customer Support at your earliest opportunity to see if the original files exist for us to check: https://support.goto.com/webinar/help/how-do-i-contact-gotowebinar-customer-support-g2w090151
Ash is a member of the LastPass Community Care Team.
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