Hi, On our last seminar we uploaded a video, which seemed fine at first, but then after checking it 1 hour before the webinar started, the image was distorted, so I deleted the video and tried to upload it again but then received an error ("We apologize, but an error has occurred. Please try again."). So my question is: is it possible to upload a video once the webinar has already started (cf. uploading handouts or adding polls during webinar) ? And if not, what is an alternative solution when you want to share a video during the webinar, which has not been uploaded before? If you add a video in the ppt. presentation, there seem to be no sound sharing it through the webinar? What if the presenter wants to show more than 5 videos?
Unfortunately, not all MP4 files are created equal. Some MP4 encoding methods do not playback on various devices.
You cannot upload a video to share after the webinar has started.
If you play a video from your computer, like part of a PowerPoint presentation, the audio will not be heard. We have suggested that GoTo allow us to do this.
You could play the video on a second computer using a external device to convert the output of that computer to a webcam signal. The ATEM Mini has been discussed here as a solution. One drawback on that is that music will not play well. If the audio for the video is just a person talking, it should be fine.