Visual interruptions on iPad/iPhone when watching a pre-recorded event

[JoshuaVB]

I'm a new user and I will use GoToWebinar a lot for pre-recorded events. When I was testing yesterday I got this weird interruption of the screen every 5 sec on my iPad / iPhone. Not sure if anyone of you have experienced this also and if there is something wrong with my settings or so.

[Chris Droessler]

It could be a sign of a slow internet/wifi connection.  Can you try the next webinar in a different location?