Good morning all,
We have regular webinars and registration works and registration e-mails are sent.
The notifications from GTW arrive about 8 hours after the registration takes place.
Is there way to cut down that HOURS delay time. I can work with just a few minutes!
Confirmation emails should arrive within a few minutes after completely filling out the required answers and entering a valid email address. If this is not occurring, can you tell us what type of webinar event you scheduled, and what happens when you register yourself for it?
This is a Live Webinar with standard interaction selected.
The webinar is put out on the web first to register, then wait the 8 hours for the e-mail from GTW.
@Ozzy-Osborne We're not seeing any delays of that nature.
Can you try using a different email provider to see if there's any difference in the time to receive confirmations?