We are trying to open a new account for GoToWebinar Pro but after completing the card + billing form and clicking the purcharse button an error appears (after showing the spinner for a moment).
The error shows a red cross in a circle and this message
Entrada no válida07--2020-03-XX XX:XX:XXX
I tried from different computers but just one credit card (corporate card)
Can you tell me what might be the problem?
Thanks in advance.
I would first check your credit account to see if an attempt was made to purchase GoToWebinar. And if that card allows for direct debts on a recurring basis, then I would try again in 24 hours.
For additional information about the status of a purchase you would want to call directly into Customer Support.