cancel
Showing results for 
Search instead for 
Did you mean: 
DianaBirsan
New Member

Webinar recording not complete

Hi! I have hosted a webinar this morning, and for some reason, the recording only shows the first 50 seconds of the session. The internet connection was good throughout the webinar and the broadcast duration was 45 min. Do you know what may have caused the recording to not be complete? Thanks for your answer.

1 REPLY 1
AshC
Retired GoTo Contributor

Re: Webinar recording not complete

@DianaBirsan  If this was a cloud recording you may have ended up with the rest of the broadcast stored in a local recording file where a connection to the server was interrupted while in session.  You may want to call into Customer Support to get them log files from your PC that hosted the broadcast so they may look further into the causes.


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!