how to cancel subscription ?

[minhyebin]

I facing same problem, I unable to cancel after email & call customer support since March

Ticket number : 18820089.

[GlennD]

Hi @minhyebin, I see your ticket 18820089 was created successfully this morning, once it is assigned you will be contacted by email.

[minhyebin]

But i didn't get any replied or notice about cancellation successfully.

Can you send me a notices for my own record ?

Please cancel the current subscription payment as soon as possible.

I'm angry because it doesn't go ahead. I beg you.

[GlennD]

Hi @minhyebin, 

I see that Support replied to your ticket and provided a toll-free number you can call.