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minhyebin
New Contributor

Re: how to cancel subscription ?

I facing same problem, I unable to cancel after email & call customer support since March

Ticket number : 18820089.

GlennD
GoTo Manager

Re: how to cancel subscription ?

Hi @minhyebin, I see your ticket 18820089 was created successfully this morning, once it is assigned you will be contacted by email.

 

Glenn is a member of the GoTo Community Care Team.

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minhyebin
New Contributor

Re: how to cancel subscription ?

But i didn't get any replied or notice about cancellation successfully.

Can you send me a notices for my own record ?

Please cancel the current subscription payment as soon as possible.

I'm angry because it doesn't go ahead. I beg you.

GlennD
GoTo Manager

Re: how to cancel subscription ?

Hi @minhyebin

 

I see that Support replied to your ticket and provided a toll-free number you can call.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
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rossettinet
New Member

We want our subscription/billing cancelled

Dear Support team,

 

How can we cancel or terminate our subscription/billing? on logmein hamachi

mesoftweb
New Contributor

Re: How to cancel hamachi auto renewal

i want to cancel 1 of my 3 subscription, 2 of them already extended from several months ago..

but i want to cancel the last 1 that will autorenew on October, can you help me?

mesoftweb
New Contributor

Re: how to cancel subscription ?

i want to cancel 1 of my 3 subscription, 2 of them already extended from several months ago..

but i want to cancel the last 1 that will autorenew on October, can you help me?

 

my ticket number is 19480023

GlennD
GoTo Manager

Re: how to cancel subscription ?

Hi @mesoftweb, support will reply to you by email and assist you with this.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
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mesoftweb
New Contributor

Re: how to cancel subscription ?

Ok then thankyou, i've opened a ticket 19480023, and still waiting for the assistance