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minhyebin
New Contributor

Re: how to cancel subscription ?

I facing same problem, I unable to cancel after email & call customer support since March

Ticket number : 18820089.

GlennD
GoTo Manager

Re: how to cancel subscription ?

Hi @minhyebin, I see your ticket 18820089 was created successfully this morning, once it is assigned you will be contacted by email.

 

Glenn is a member of the GoTo Community Care Team.

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minhyebin
New Contributor

Re: how to cancel subscription ?

But i didn't get any replied or notice about cancellation successfully.

Can you send me a notices for my own record ?

Please cancel the current subscription payment as soon as possible.

I'm angry because it doesn't go ahead. I beg you.

GlennD
GoTo Manager

Re: how to cancel subscription ?

Hi @minhyebin

 

I see that Support replied to your ticket and provided a toll-free number you can call.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.

Free new user and admin training