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New Contributor

I can't pay..

Good afternoon, I have difficulties with paying for the program, please contact me (removed email for privacy - GlennD)

GoTo Manager

Re: I can't pay..

Hi @Markejani


I have opened a support ticket for you.


Glenn is a member of the GoTo Community Care Team.

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New Contributor

Re: I can't pay..

Good afternoon!
I write through a translator.
I use LogMeIn Hamachi paid subscription in Russia.
In theory, my paid subscription will end soon.
At the moment, due to sanctions, I have no way to pay for the program, all cards are blocked for making payments abroad (everything works inside the country). I tried to pay with 4 cards of different systems and banks, the payment does not pass due to sanctions.
If there are any other ways to pay from Russia, then write about them.
I have a request to you, if possible, do not disconnect me, please, I really need it in my work.
Or if this shutdown is unavoidable, please let me know the date when it will happen in advance, I need to prepare for this.
I've been using your program for about 10 years now, and I've been paying regularly all this time until this war started…
I hope for your understanding and would like to hear from you some comments on my situation, preferably using mail,