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Can´t join into a private game

My friend create a game in unterned, all my friend can join, but iam the only one cant join, text apper trying to conect( attemp 1#...)

And into hamchi the network is 4people but if i put the  mouse on top of the name sai 3members 3 onlyne and we are 4

pls help



ps: sry for my englhis