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New Contributor
Posts: 1
Registered: ‎09-30-2017

My friend is having a problem with his hamachi client.

everytime he launches his hamachi client he gets a yellow error message saying this in diagnostic report

Hamachi self-diagnostic result file
Date2017 - 09/30 17:06:08.407

Tunnel:
VPN domain's tap device is down

Local results:
Adapter configuration:
Cannot get adapter config
Traffic test: Cannot complete test
Peer results: [202-305-469]
Adapter configuration: OK
Traffic test: OK

but when i diagnose him i get this:

 

Summary report
------------------------

Test name: Peer Result: [RED] -> Problems found
Details:

Tunnel: OK

Local results:
Adapter configuration: OK
Traffic test: OK
Peer results: [217-691-794]
Adapter configuration:
Cannot get adapter config
Traffic test: Cannot complete test

---------------------------------------------

   We have tried everything, including regedit deleting the tree and switching routers, and uninstalling and reinstalling, it would be very much apreciated if we could get some help.

 

LogMeIn Contributor
Posts: 103
Registered: ‎01-17-2017

Re: My friend is having a problem with his hamachi client.

If he goes to the Network and sharing center and chooses "change adapter setting" or ( Control Panel\Network and Internet\Network Connections ). Is a Hamachi Driver found here ( the name of the driver should also be Hamachi)