We have a dozen accounts that were pre-made before enterprise. First step was to send them an activation link so they could bring their accounts to the Enterprise level. Once they synced over using the AD connector, I selected them to become federated accounts - using ADFS - under Settings > Federated Login > Federated Users. Ok, next go to the AD Connector > AD FS Tab > Select Migration and it starts. I check the logs and it gives me this:
<user error="no recovery key" completed="false" timestamp="2021-02-04T" samaccountname="user-here" lastpassguid="#########" email="firstname.lastname@example.org"/>....
Then I check the Admin portal and they become stuck "In Process". Only to be released in a couple hours.
Now I have had this issue before and I was able to bypass it by removing them and re-selecting them for federated users, and trying the migration again for the second time but now that isn't working.
What am I doing wrong here?
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I face the exact same problem, and have an active LogMeIn support ticket (#14725204) regarding this.
My experience is:
If I use one of our "secondary" admin accounts or forget to clear the two folders, migration seems to always fail.