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New Contributor

Admin Console Won't Open, stuck in a loading loop

Hi there,


I am trying to access our admin console. Clicking on it sends me into an endless reload spiral where the url goes between "" and "!/settings/company-profile-choose/". A message appears to pop up but immediately the page reloads and I'm unable to do anything.


LogMeIn Contributor

Re: Admin Console Won't Open

Hi @cmaccall


Are you able to access the Admin Console with this URL, or do you have the same issue with the reloading constantly as well with this link?!/dashboard


If that doesn't work, please request a callback from the Enterprise support team who can help to fix this right away. To request a callback, please scroll down and click Contact Support at the bottom center of this page and enter your Enterprise account info, you should then be given the option to receive a callback usually within less than 5 minutes:

RachelO is a member of the LogMeIn Community Care Team.

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Active Contributor

Re: Admin Console Won't Open, stuck in a loading loop

You can try going to this URL, it fixed the issue for me: