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jcarden768
New Contributor

Admin Console is not working properly

Good morning, I am trying to assign newly purchased licenses to some employees through the Admin console but every time I go to the page I am automatically redirected to the purchase LastPass page. On this page it even shows where I have already purchased 3 licenses and I do not need anymore. I have deleted cookies in my Chrome browser but that didn't help. I am still being auto directed to the purchase page each time I try to use the Admin console. Any ideas? Thank you.
11 REPLIES 11
jp_gs
New Contributor

Can you provide more context in regards to step '3. Under LastPass, click "background.html"'

 

As I cannot see background.html in either the overview or the details page for the extention

jp_gs_0-1639089410899.png

jp_gs_1-1639089486184.png

 

jp_gs
New Contributor

Also why is lastpass attempting to loading a 9.4MB javascript file?  

 

jp_gs_0-1639091035677.png