Showing results for 
Search instead for 
Did you mean: 
New Member

Admin Console loop

Hi all, 

I've had a ticket open to support for over a week with no contact, and it looks like some of you have experienced this as well, so maybe someone can help with this.

I'm in the Admin Console loop described here:


I have had this happen before, and i thought one of the links in this item resolved it, but i cannot get in.  I've cleared browser cache and used different browsers, tried this link, etc.  I get a glimpse of it for about half a second, and then it continues down some authentication path and i end up at a screen that says: "You cannot purchase this product with your account"


Can anyone help?  Thanks in advance!