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william133
New Contributor

Can't figure out how to cancel Teams subscription

We have barely used our lastpass teams subcription, meanwhile the price has been on the rise. We have wanted to cancel this subscription, but I can't seem to figure out how. I have looked through the admin console, settings, etc and can't find an option to cancel the subscription. The closest I could find was a spot to add more licenses. The support page doesn't have instructions for Teams accounts, but I followed the guide for canceling other subscriptions, to no avail. I tried calling LasPass for help, but their phone support is the most useless excuse for phone support I have ever encountered in my life. I really don't know what to do, I have struggled with this long enough that we have been hit with the charges for another year of subcription. I just keep going in circles on the web site. Please help.
2 REPLIES 2
jpenny84
Respected Contributor

Re: Can't figure out how to cancel Teams subscription

I would file a billing support ticket and ask them.

https://support.logmeininc.com/lastpass ... s-lp010121
gobser
New Contributor

Re: Can't figure out how to cancel Teams subscription

I have exactly the same problem, where to cancel subscription ?????????????,