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opomobo
New Contributor

Do all users, active or not, consume a License?

Do all users that show up in the admin panel, even if they are disabled, consume a license? 

1 REPLY 1
RachelO
LogMeIn Contributor

Re: License counts?

Hi @opomobo,

 

All active, invited and disabled users will appear in LastPass although invited and disabled users (not active users) shouldn't consume any license, but if this is happening please reach out to the support team so that they can check why this is happening and fix this issue. You can access the Business support number through your LastPass Admin Console > Support.




RachelO is a member of the LogMeIn Community Care Team.

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